Ordering process
The following are our terms, which you agree to by placing
an order
Order Processing
Orders are processed within
24-48 hours. You may order online 24 hours a day. However,
orders may not be processed on Saturdays, Sundays, or
on holidays.
Expedited
Orders
These are processed immediately
(within our hours of operation) and are shipped out
that same day if possible.
Order Cutoff
Expedited orders can only
be received and processed the same day if received by
12 pm Eastern time. After that time, your order will
be processed on the next business day.
Shipping Carriers
We use USPS, FedEx, UPS,
and DHL as couriers. You must supply us with a street
address or your order cannot be processed.
Shipping and Billing Address information
When an order is placed
an address verification is automatically done. If your
billing address and zip code do not match the address
that the card issuing bank has on file then your order
will not be processed until we can verify your billing
address.
International
orders
We accept international
orders. International shipping is more than domestic.
We ship using the most appropriate carrier. The buyer
is responsible for any duty or customs charges.
Orders over
$1000
Must be verified over phone
and the invoice must be signed. An invoice will be faxed
to you to sign. This is done to protect both merchant
and buyer.
Refused orders
All refused orders will
be charged a $10 handling fee, 15% restocking fee plus
the cost of additional return shipping. Incorrect addresses
will be charged a $10 redirect fee, so please insure
we get your correct address the first time. Shipping
charges are nonrefundable. International refusals are
also subject to taxes, import and export fees, shipping
costs, and any other charges incurred.
|
|
|
|